by Cathy Miller | May 3, 2021
Be honest. When you saw Concise Business Writing in the heading, did you cringe? Perhaps you had a flashback to a redline version of your writing you received from a boss. As a writer, it’s difficult to overcome the knee-jerk reaction to seeing our pearls come...
by Cathy Miller | Jul 14, 2020
Write with your ears? What’s that? Another stupid human trick? I suppose it could be, but this post focuses on an even better trick. Connecting with customers And it starts with listening Do You Hear Me Now? In a past life, I accompanied sales representatives on...
